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Incident Response Policy

Version 1.0 | Classification: CONFIDENTIAL — Internal Use Only


Purpose

Define GPUS-IT obligations for detecting, reporting, containing, and recovering from security incidents.

Scope

Applies to all incidents affecting GPUS-IT systems, including the WDC on-premises cluster, GCP cloud environment, and associated data.

Incident Definition

An incident is any event that actually or potentially jeopardizes the confidentiality, integrity, or availability of GPUS-IT systems or data.

Severity Levels

Severity Definition
P1 Service outage or confirmed breach
P2 Service degradation or suspected breach
P3 Anomalous activity under investigation
P4 Informational; monitor only

Response Obligations

Obligation Requirement
P1 detection to initial response < 15 minutes
P2 detection to initial response < 1 hour
P1/P2 IT Manager notification Within 1 hour of detection
Incident log entry Required for all P1–P3 events
After-action review Required for all P1 events; recommended for P2

Key Contacts

Role Scope Contact Method
DNS/DHCP Admin SKY, RAIN On-call phone + SSH / Webmin
Monitoring/Logging Admin SUN, WIND On-call phone + SSH / Webmin
Security Operations All servers — threat analysis and containment SOC hotline
IT Manager P1/P2 escalation Phone

Procedure

See Incident Response Plan for step-by-step procedures.


Incident Response Policy · v1.1 · 2026-03-14 · GPUS-IT · Classification: CONFIDENTIAL — Internal Use Only